How an HMO landlord harnesses his "core competency" to avoid tenant dramas

My guest this week, Tom Charrier, didn't intend to have anything to do with managing his properties when he started out – but after one awful experience, he decided to take matters back into his own hands.

Now, he and his wife manage their small portfolio of HMOs themselves – and consider their ability to pick the right tenants and build strong relationships to be the biggest strength in their business.

Listen to this week’s show and hear:

*The experience that put Tom off from ever working with a letting agent again...

*...and how he could easily have avoided it

*The clever marketing Tom does to find his tenants

*Why Tom finds it so essential to do his own viewings - and the thoroughly bizarre experience that confirmed it!

*The checklist he uses to make sure things go right, every time

*The advice Tom would give to someone else who's planning to self-manage