In this episode, host Tim Ahlenius is joined by Daphna Andrews, VP of Customer Experience at Oro Inc. They discuss the importance of understanding your customers and building solutions around them, relevant media that conveys messages to your audience in building trust overall, and more.

There are many strategies that businesses can adopt to be more resilient and thrive during their digital transformation. Leveraging data and analytics, embracing digitalization, and prioritizing the customer experience can transform your business and achieve success overall.

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