Stephanie, Alex and Elliot discuss a wide range of issues relating to legal ops, including:

* How Barclays Bank radically transformed the management of its legal panel, resulting in huge benefits both to the bank and to its law firms.

* How the bank used data to formulate its strategy and measure the results.

* What it means to shift an in-house legal function from being an enabler to a strategic partner.

* How the bank included new-law companies in the mix of organisations supplying its legal services.

* How Stephanie's background in law firm relationship management set her up for a senior legal ops role at one of the world's largest financial institutions.

* What The Bionic Lawyer project is all about.

* What the future of legal operations will look like.

This will be the last episode of the podcast in 2019. We'll be back in January 2020!