Learn how DSN Group leverages Bitdefender’s MDR, EDR, and consolidated security platform to help customers optimize budgets, overcome staffing challenges, and strengthen cyber resilience in today’s evolving threat landscape.

⏱️ Topics & Time Codes

00:00 – Intro

How Bitdefender and DSN Group partner to deliver cybersecurity outcomes for SMBs.

00:59 – What DSN Group Is & Who They Serve

Overview of DSN’s VAR and MSP divisions and their regional focus.

01:27 – How the Partnership Began

DSN’s early experience using Bitdefender in their MSP practice.

02:05 – How Bitdefender Meets Customers Where They Are,

Support for hybrid partners and the SMB cybersecurity journey.

02:59 – Customer Feedback & Extending Internal Resources

Why DSN clients value Bitdefender’s flexibility and breadth.

03:36 – Budget Considerations for SMBs

How Bitdefender helps lean teams achieve layered security affordably.

04:52 – Making Enterprise-Level Protection Accessible

Pricing, MDR support, and the value of platform consolidation.

06:07 – Education & Partner Enablement

Bitdefender Masterclass, onboarding, best practices, and threat-focused training.

07:17 – What Makes This Partnership Unique

Trust, relationship building, and complementary strengths.

08:30 – Customer Success Story

How a 400-employee organization chose Bitdefender’s MDR service.

09:47 – Supporting Skeptical or New Clients

Trials, testing, and the importance of hands-on evaluation.

10:30 – How Bitdefender Earns DSN Group’s Trust

Reliability, resources, communication, and responsive support.

11:37 – Where to Learn More

How customers and partners can get information and trials.

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Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso. 

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