The Inspired Stories Podcast

How Cody Fisher & Team Built Surgence Platform to Transform Healthcare Supply Chain


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🎙️ From CPA to Healthcare Supply Chain Revolutionary: Cody Fisher's Mission to Transform an Industry Through Surgence Platform

In this inspiring episode, Cody Fisher, President at Concordance Innovations and leader of the Surgence platform, shares his remarkable journey from earning his CPA at Ohio Northern University to leading a technology startup that's addressing one of healthcare's most critical challenges: supply chain visibility. Through candid stories about the N95 mask crisis during COVID that exposed massive blind spots between manufacturers, distributors, and hospitals, building a team where half the talent sought them out rather than being recruited, wrestling with the daily challenge of balancing leading a fast-growing startup while raising a nine-month-old daughter, and creating a culture so unique that industry conferences report attendees won't come unless Surgence presents, Cody reveals how focusing on delivering value to solve the hardest problems, building teams aligned on a centralized cause, and helping organizations move from operational silos to collaborative transparency through real-time data sharing and automated decision-making can transform an entire industry—and why healthcare supply chain has never needed innovation more than right now.

✨ Key Insights You'll Learn:

  • Career journey from accounting and finance background to leading healthcare supply chain technology innovation

  • Concordance is distribution company moving medical products from manufacturers to hospitals, long-term care, physician offices

  • Concordance employs close to 1,000 people: 80% supply chain/warehouse, 20% commercial/customer service/finance/HR

  • Surgence platform is 20-person team: mostly engineering, balance in sales, commercial, customer success, marketing

  • COVID N95 crisis exposed core problem: manufacturers running blind on where to send product, hospitals running blind on when supply arriving

  • Surgence' vision: bring organizations together on shared platform to predict supply and demand across millions of products

  • Platform integrates disparate technologies, creates single pane of glass for providers, distributors, and suppliers

  • Healthcare supply chain moving heaven and earth to ensure care delivery but at massive financial cost

  • Two critical pillars: deliver value through optimization AND maintain resiliency to protect patients

  • Change management biggest hurdle: people comfortable with current routines even when inefficient

  • Network effect: more organizations using platform, more valuable it becomes for everyone

  • Finding challenges with multi-faceted value across provider, distributor, and supplier segments

  • Half of Surgence team came to them—organic attraction through walking their mission and values

  • Culture described as "quirky," "chaotic," "more open than most companies"—startup mentality in traditional healthcare space

🌟 Cody's Key Mentors & Influences:

Concordance Healthcare Solutions Leadership

Team Members at Surgence

Industry Mentors and Friends

AI-Powered Superpower Exercise

Healthcare Supply Chain Industry Itself

👉 Don't miss this powerful conversation about building the industry operating system for the healthcare supply chain.

🔗 Connect with Cody Fisher:

LinkedIn: Cody Fisher

Surgence Website: weareSurgence.com

Surgence LinkedIn: Surgence Platform

📄 Transcript Available: How Cody Fisher & Team Built Surgence Platform to Transform Healthcare Supply Chain

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📄 Special Thanks to Anthony Codispoti & AddBack Benefits Agency: AddBack Benefits Agency - Providing innovative employee benefits solutions that improve employee well-being while optimizing your bottom line Website: addbackbenefits.com

Hashtags: #HealthcareSupplyChain #HealthcareInnovation #SupplyChainVisibility #StartupLeadership #WorkLifeBalance

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The Inspired Stories PodcastBy Anthony Codispoti