In this Tyler Tech Podcast episode, John Matelski, CIO at the National Association of Counties (NACo), shares a national perspective on how counties are navigating increasing complexity while becoming more strategic in their approach to technology. Recorded live at Tyler Connect 2026 in Las Vegas, the conversation highlights how counties of all sizes are shifting from isolated, reactive efforts to more coordinated, enterprise-wide initiatives.

Like many local governments, counties are facing a convergence of pressures, including workforce challenges, cybersecurity risks, and rising expectations for more seamless digital services. Talent shortages, aging workforces, and legacy systems continue to create barriers, while limited resources make prioritization a constant challenge. These dynamics are pushing leaders to be more deliberate about how they plan, invest in, and execute modernization efforts.

Throughout the discussion, John emphasizes the value of NACo’s national network in helping counties navigate these challenges. By connecting leaders across more than 3,000 counties, NACo enables peer-to-peer learning grounded in real-world experience. These insights help organizations avoid common pitfalls, move beyond theory, and accelerate more confident, informed decision-making.

The conversation also explores key technology trends shaping county strategies today, including cloud adoption, cybersecurity, data governance, and the growing interest in AI. John underscores the importance of strong data foundations and clear use cases, noting that successful modernization efforts require a focus on outcomes — not just technology itself.

This episode also highlights the 2026 State CIO Priorities Playbook, designed to help government leaders turn strategy into action. The playbook provides practical insights, real-world examples, and actionable guidance across top priorities like AI, cybersecurity, modernization, accessibility, and digital services.

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