What's the long-term impact from COVID-19 on hospitality and tourism? In this episode, Dr. Gary Deel talks to Dr. Alay Fyall about the unprecedented crisis that continues to devastate hospitality and tourism across the world. Learn about the impacts on the workforce, projections about how and when the industry will bounce back, and what’s needed for people to feel safe traveling again. Also learn about some of the silver linings from the pandemic including technological adoption and environmental benefits.

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