How can credit unions stay relevant when big banks drive trends? Doug English welcomes Steve Fowler, retired president and CEO of the South Carolina Credit Union League (SCCUL), to discuss his role during the rapid growth period of credit unions in the 2000s. Steve recounts how leaders of the credit union movement innovated to meet members’ evolving needs in the face of new products and services offered by larger institutions.

His experience is a valuable lesson for credit union executives across the country—who continually face changes with technology, regulation, and their members’ preferences—in how they may adapt and keep thriving when new trends and services emerge.