C.U. on the Show

In this episode of CU On the Show, host Doug English is joined by board governance experts Jennie Boden, CEO of Quantum Governance, and Lynette Smith, chief engagement officer and former credit union CEO. Together, they dive into the crucial role of board governance in driving credit union success. From creating a Governance Action Plan to building a strategic, forward-thinking board, Jennie and Lynette share actionable insights on how credit unions can evolve their governance practices to support sustainable growth. Whether you’re a board member, CEO, or credit union professional, this episode offers valuable takeaways on strengthening governance to meet the challenges of today and tomorrow. 

In this episode of "CU On the Show," host Doug English sits down with credit union leaders Jenny Vipperman and Jennifer Kouchis from ORNL Federal Credit Union to explore how bold ideas are transforming the future of credit unions. They discuss the importance of long-term stewardship, the role of innovation in serving underserved communities, and the need to redefine revenue models to align with member-centric values. Listen to learn how these forward-thinking leaders are using technology, partnerships, and strategic shifts to expand access, improve financial wellness, and ensure the sustainability of the credit union movement.  

In this episode of CU on the Show, host Doug English talks with John Janclaes, President of Nymbus CUSO, about how credit unions can drive growth through digital branding, strategic partnerships, and modern technology. John shares real-world examples of credit unions successfully launching niche digital brands to meet diverse member needs and discusses the importance of shifting from a vendor mindset to a partnership mindset. Tune in to learn how Nymbus is helping credit unions innovate, grow, and thrive in today's digital-first world. 

In this episode of CU On the Show, host Doug English welcomes Charles Shanley, a veteran executive recruiter with over 25 years of experience in the credit union and banking industries. Charles shares his journey from a family of headhunters to establishing Shanley Search Partners, where he specializes in placing top-tier talent in credit unions across the country. 

Tune in as they discuss the current trends in credit union leadership, including the rise in retirements, the increasing importance of cultural fit, and the key qualities boards are looking for in today’s CEOs. Charles also offers valuable insights on how credit unions can retain top talent in a competitive landscape, emphasizing the importance of innovation, vision, and non-economic rewards. 

Whether you’re a board member, CEO, or aspiring executive, this episode is packed with actionable advice on navigating the complexities of executive recruitment in the credit union sector. Don’t miss out on learning from one of the industry’s most experienced recruiters! 

Join us on "CU On the Show" for an enlightening conversation with Heather McKissick, CEO of CUES, as she shares her journey and leadership philosophy in the credit union industry. Heather delves into the importance of dynamic leadership, balancing change with mission stability, and innovative approaches to leadership development. Discover practical strategies for fostering effective leadership, embracing change, and ensuring long-term success in the rapidly evolving financial landscape. Tune in to learn more! 

In this episode of CU On the Show, Brian Scott, EVP and Chief Growth Officer at PSCU Co-op Solutions, discusses how generative AI is transforming credit unions. Learn how AI enhances customer experience, fraud prevention, and operational efficiency. Discover practical applications and the importance of clean data and fintech collaboration. Tune in for actionable insights to revolutionize your credit union with AI. 

Join host Doug English on "CU On the Show" as he sits down with fintech and credit union expert Samantha Paxson. This episode dives into the transformative potential of fintech partnerships for credit unions, exploring strategies for breaking away from traditional, risk-averse approaches to become dynamic, member-centric organizations. Samantha shares insights on utilizing cutting-edge technologies like generative AI and cloud-native platforms to enhance financial solutions and meet evolving consumer expectations. 

Discover actionable strategies to overcome common challenges and learn how integrating consumer-focused innovations can propel your credit union forward.  

In this episode of CU On the Show, Doug English speaks with Todd Fanning of GreenState Credit Union and Mike Macchiarola from Olden Lane, diving into how subordinated debt has become a key strategy for credit union growth and community impact. They share insights from GreenState's experience leveraging this financial tool for expansive growth and initiating a significant social bond for minority homeownership. 

This conversation is essential for anyone in the credit union sector, investors with a focus on social impact, or individuals curious about innovative financial strategies. Discover the transformative role of subordinated debt in supporting both organizational growth and meaningful community development. 

In a world where technological advancements continue to shape and redefine the landscape of  credit unions, the question of how technology can humanize culture is not just pertinent but essential. In this detailed exploration with Dr. Troy Hall, a best-selling author and expert in talent retention and cohesion culture, we delve into the ways technology can enhance cultural dynamics within credit unions, fostering a more engaged, inclusive, and productive workplace. 

Join us for an enlightening discussion that promises not only to inform but inspire you to view technology as a catalyst for cultural enrichment within your organization. 

The credit union movement’s biggest annual advocacy event, the Governmental Affairs Conference (GAC) hosted by America's Credit Unions, will occur this year from March 3 to 7 in Washington, D.C. and draw an estimated 6,000 attendees. 

Doug English sits with Todd Spiczenski, Chief Association Services Officer at America’s Credit Unions, to discuss what changes and improvements attendees can expect and how they can make the most of their time between Hill hikes, networking, and breakout sessions.

Tune in for a sneak preview into how GAC’s getting bigger and better than ever with an expanded Welcome Center, more exhibitors, and new post-event virtual resources.

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