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In this C.U. On The Show conversation, host Doug English talks with Andrea Argueta of Glia about approaches credit unions are using to incorporate AI into member service. They discuss where organizations are finding early operational benefits, how hand-offs to human agents are managed, and ways leaders are evaluating interaction strategies.
Watch the episode on YouTube: https://youtu.be/lMEDO9WlS6g
Read the episode summary on the ACT Advisors Blog
Email [email protected] with any inquiries.
By Doug English5
55 ratings
In this C.U. On The Show conversation, host Doug English talks with Andrea Argueta of Glia about approaches credit unions are using to incorporate AI into member service. They discuss where organizations are finding early operational benefits, how hand-offs to human agents are managed, and ways leaders are evaluating interaction strategies.
Watch the episode on YouTube: https://youtu.be/lMEDO9WlS6g
Read the episode summary on the ACT Advisors Blog
Email [email protected] with any inquiries.

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