In this episode of C.U. on the Show, host Doug English sits down with Steve O’Donnell, CEO of One Nevada Credit Union, and Saroop Bharwani, co-founder of Senso AI, to explore how artificial intelligence is reshaping credit unions. From improving call center performance to building member loyalty and even optimizing for AI-driven search engines, this conversation unpacks actionable strategies every credit union can learn from. Visit the ACT Advisors Blog for a written summary of this episode.

Want to learn more about Doug English and ACT Advisors? Visit act-advisors.com!

Do you have an idea for a future guest or topic? Email [email protected]