In this episode of C.U. on the Show, host Doug English sits down with Lee Silber—author of The Credit Union Way—to explore why stories of compassion, connection, and community remain at the heart of the credit union movement. From tellers who create policies on the fly to help members in need, to branch managers who step in during times of crisis, Silber makes the case that smaller, more personal institutions have a unique advantage.

Watch the video episode on YouTube: https://youtu.be/A1AXoHaeP9I

Read the episode summary on the ACT Advisors Blog: How Credit Unions Win with Heart and Humanity | ACT Advisors

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