Customer communication goes beyond call centers and personalized auto-recordings. Today, customers look for a selection of communication methods that meet them where they’re at, no matter their preference. Intermedia understands this need.
Shelby Skrhak speaks with Eric Tuttle, director of strategic communities at Intermedia, about:
- What Intermedia has to offer
- The value of customer experience centers
- How CX centers improve the patient experience
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