Hans shares Data41’s nearly 20-year journey, including pivotal acquisitions, strategic pivots, and how AI opened the door to life sciences and social services innovation. From accelerating donor eligibility decisions in tissue banks to helping clinicians spend more time with at-risk youth, this conversation highlights AI use cases that go far beyond automation — and into saving time, resources, and lives.

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Topics & Time Codes 

00:00 – Welcome & Episode Overview Introduction to Data41 and how AI is helping humans, not replacing them 

01:18 – Founding Data41 (2006) Why Hans started the company and early challenges as a VAR 

03:16 – From VAR to ISV How market shifts and AI led to a new business model 

07:20 – Building an AI Practice Hiring Data41’s first AI engineer and early experimentation 

09:19 – AI in Social Services Partnering with McKinley Children’s Center to help at-risk youth 

10:55 – Entering Life Sciences Developing AI for tissue banks and donor eligibility workflows 

13:57 – Commercializing AI Software Turning a custom project into a scalable product 

16:35 – The Human Impact of AI Why accuracy and speed matter when lives are involved 

17:31 – Reducing Clinician Burnout Using AI to cut paperwork and increase face time with children 

22:53 – How AI Customer Conversations Have Evolved Moving from “Can you help us with AI?” to outcome-driven strategy 

25:57 – Current AI Roadblocks Trust, training data, niche industries, and adoption challenges 

29:18 – Data41’s AI Focus Going Into 2026 Life sciences, social services, and selective custom projects 

32:03 – Partner Ecosystem Value The role of IBM, Ingram Micro, and Microsoft in Data41’s growth 

37:38 – Advice for Aspiring Founders Lessons learned from nearly two decades in business 

40:07 – Where to Learn More About Data41 How to connect with Hans and the Data41 team

A new episode of Channel Insider: Partner POV is released every other Thursday. 

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Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso. 

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