Allison Pickens' Podcast

How dbt Labs Achieved an Employee NPS of 90


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Have you ever heard of an employee NPS of 90? I hadn't, until I joined the board of dbt Labs, which just announced their Series D today.In this podcast, dbt Labs's founder and CEO Tristan Handy and I think out loud about his leadership style and his organization’s unique culture, which have contributed to extremely high engagement among team members. We talked about:

* How modern CEOs differ from CEOs historically, and the differentiated, effective style of leadership exhibited by introverts

* How Tristan and his cofounders formulated their company values and embedded them into their organization’s ways of working

* What "data orientation" means at dbt Labs

* How to respond when team members challenge you

Hope you enjoy this conversation as much as I did!You can subscribe to my Substack if you'd like to hear more podcasts like this one about scaling tech companies:



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit allisonpickens.substack.com
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Allison Pickens' PodcastBy Allison Pickens