Have you ever felt like you're asking your team for something, and it just doesn't land the way you expected? Or you don't get what you've asked for?

This week Kirsty and Tienie tackle a sentiment we've heard echoed, in different words, across several of our clients. The real problem often isn't the team, it's the ask itself. How we communicate what we need, and whether we take ownership of setting clear expectations from the start, makes all the difference. We talk about why this shows up more in small and medium businesses, where teams are close-knit and familiar with each other, but formal processes haven't quite caught up as the business grows and establishes itself. We also get into different communication styles and colour assessments, and how understanding these preferences, both in your team and in yourself, can change the way requests are heard and acted on.

These conversations are drawn from real challenges our clients bring to us, because chances are, if one business is facing it, you probably are too.

Join us next week, where we tackle another common question: How do I go from being one of the team to managing and leading it?

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