Why is it important to know your audience?
- Why waste time communicating with someone else?
Talk to people who you’re relevant toEvery business exists to serve people; even if you’re B2BWhat are mistakes businesses make with their audience?
- Thinking everyone is their audience; the more focused, the better
Not fully understanding their audience; don’t make dumb assumptionsNot staying focused on the audience; it’s not about you, it’s about themHow can we figure out who our audience is?
- Think about the people you serve? Who are your best customers?
Figure out what they have in common; usually it’s the problem you help them solveTalk to some of them; learn about their motivations and preferencesLook at your website users, social media followers, email subscribersList the demographic data; gender, age, location, income, occupation, family, etc.What are the practical ways of staying focused on your audience?
- Creating audience personas is a helpful shortcut to processing this mass of information
It focuses your attention on a specific character, rather than on statisticsIt’s OK to have a few different personas based on different audience segmentsPrint these out and keep them visible as a reminder for who you’re reachingThink about the persona every time you write an email, social post, or blogBut don’t overly generalize; keep meeting with people to keep it human