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How do you become #1 in hotel guest satisfaction? (Feat. Atrium Hospitality Part I)
In part one of a new miniseries with Atrium Hospitality we explore how to improve guest satisfaction. So how has Atrium Hospitality become #1 in customer satisfaction from J.D. Power among third party hotel management companies? That question is quite easy to answer. Atrium treats their company's core values as much more than a HR poster on their office walls. So how did they put their core values into action? It takes a lot more than you may think. Take a listen to see what it takes to truly live out your company's core values, and learn how Atrium has come to master theirs.
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By Amadeus Hospitality | Building the Future of Travel | Hospitality Technology InnovationIn part one of a new miniseries with Atrium Hospitality we explore how to improve guest satisfaction. So how has Atrium Hospitality become #1 in customer satisfaction from J.D. Power among third party hotel management companies? That question is quite easy to answer. Atrium treats their company's core values as much more than a HR poster on their office walls. So how did they put their core values into action? It takes a lot more than you may think. Take a listen to see what it takes to truly live out your company's core values, and learn how Atrium has come to master theirs.