<p>Mark and Mike discuss the challenges of making connections with customers and employees when your face is partially obscured by a mask.</p>

Mark and Mike discuss the challenges of making connections with customers and employees when your face is partially obscured by a mask.

How do you engage people when they can't see half your face?

Employee engagement, customer experience and more from two business coaches. Mike and Mark turn business trends, research and theory into practical actions you can apply at work.

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How do you engage people when they can't see half your face?

How do you engage people when they can't see half your face?