<p>Want to track consumer sentiment but not sure where to start? CTC's Kelly Burns shares her telco's experience with the net promoter score and how the utility lets the voice of the consumer guide its marketing strategy.</p>

Want to track consumer sentiment but not sure where to start? CTC's Kelly Burns shares her telco's experience with the net promoter score and how the utility lets the voice of the consumer guide its marketing strategy.

How Do You Know What People Think About You?, With Kelly Burns

StoryConnect features interviews with marketers, communicators, CEOs and other leaders at cooperative and independent broadband companies, electric cooperatives and municipal power providers. The goal of the podcast is to help listeners discover ideas to shape their stories and connect with their customers. It is produced by Pioneer Utility Resources.

Share How Do You Know What People Think About You?, With Kelly Burns

Sign up to save your podcasts

How Do You Know What People Think About You?, With Kelly Burns

How Do You Know What People Think About You?, With Kelly Burns