The Service Transformation Podcast

How Drivers for Growth are even more important in the COVID-19 crisis - Part 1


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Senior Consultant Martin Gilday, who has been leading the research “Drivers for Growth in Service”, a research initiative from Noventum, HSO and Microsoft. Commencing in December 2019, several companies were interviewed and participated in electronic surveys. Listen now to the first podcast of the Growth Research series, that will highlight the findings of this research, and the validity of those findings in the context of the current COVID-19 crisis.

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The Service Transformation PodcastBy Noventum Service Management