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How ESET is approaching Managed Detection and Response for MSPs

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Michal Jankech, vice president for enterprise, SMB, and MSP at ESET

A couple of months ago, at its ESET World event in Las Vegas, security vendor ESET announced it was launching an edition of its Managed Detection and Response, or MDR, product for MSPs, entering the fray for one of the hotter areas of security technology in the channel.

Recently, ESET’s Michal Jankech, vice president for enterprise, SMB, and MSP at ESET, visited the company’s Toronto-area Canadian headquarters, and ChannelBuzz.ca had a chance to sit down with him for half an hour to discuss the product, the market, and the opportunity.

We discuss:

  • why channel partners are so important in delivering MDR services to customers;
  • how the MSP edition of its MDR offering differs from the regular version in terms of technology and licensing;
  • the profile of the MSPs ESET is working with;
  • how the MDR product works from detection through to response;
  • the types of threats MDR is best at handling;
  • moving from traditional security approaches to MDR as an MSP;
  • the market opportunity for MDR and what makes it attractive for MSPs;
  • why the vast majority of MDR rollouts will be managed by channel partners;
  • possible sales models for the technology for partners; and
  • what gets him excited about the state of the industry.

    • All this and much more in this edition of the ChannelBuzz.ca Podcast.

       

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