In this episode of the Audacious OBM Podcast, Leanne talks about the importance of being flexible with clients, but also the importance of knowing when to say no. She shares 6 things to consider before saying yes or no to a client request, including: Your values and boundaries The impact of the request on your business The impact of the request on the client Your ability to deliver on the request Your own sanity and well-being Leanne also emphasizes the importance of being flexible within reason and of being honest with clients about what you can and cannot do. She believes that being flexible can be a great way to build trust and rapport with clients, but that it's important to find a balance that works for both you and your clients.