In this episode of Insights for IT Negotiations, we take a deeper dive into one of the most talked-about topics in enterprise transformation today: the real-world application of generative AI.

Building on our previous conversation, we’re joined again byKevin Lagge of OGE and UpperEdge’s Ted Rogers to explore how AI moved from experimentation to mission-critical execution during a complex, large-scale SAP transformation.

Rather than embedding AI into the technology stack itself,Kevin shares how his team leveraged generative AI as an accelerator across the entire transformation lifecycle, from generating functional specs and refactoring legacy code to improving testing, defect resolution, and ongoing operations.

Key themes in this episode include:

• How AI helped reduce development effort by up to 80% through rapid iteration and "knocking the white off the page"
• The importance of a human-in-the-loop approach to ensure accuracy and trust
• Building internal AI tool like ATlas and Foundry to drive long-term operational efficiency
• Why many service providers are still struggling to deliver real AI value, and how to hold them accountable
• How AI is reshaping vendor relationships, cost structures, and the future of IT services

Resources:

PODCAST – Beating the Odds: Governance, SAP RISE, and AI in a Major IT Transformation

WHITE PAPER – Driving Value Through Discipline: How an Energy Company Reimagined Transformation with UpperEdge

About the Show:

Welcome to Insights for IT Negotiations, a podcast byUpperEdge, a leading IT sourcing, negotiation, and project execution advisory firm. Join John Belden, UpperEdge’s Chief Research and Strategy Officer, and Kylie Chisholm, UpperEdge’s Marketing Manager, every other week as they share valuable insights to help you maximize the value of your key IT relationships.

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