It's the third and final part of our look at how the industry has changed in the five years since Covid and we're doing it by looking at the relationships between retailers and the three vital groups of people without whom they wouldn't have a business.

In the first two parts we talked about the consumer and the supplier and now, to round it all off we're looking at installers. How has that interaction changed? How much harder is it to find good ones? Can you afford good ones? and what role should and do retailers have in solving the skills crisis in installation. The full gang of Justine, Nick, Trevor and Liz are all here

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