When we talk about high-performing teams, the conversation often jumps straight to results, numbers, outcomes, and wins. But what usually gets missed is how teams actually arrive there. So, instead of starting with performance itself, it feels more useful to unpack what enables performance in the first place and why it often breaks down even when intentions are good.

To help us understand this, we've with us Rajat Bhatia- Senior Vice President & Head- People & Culture at Fareportal. Rajat has been deeply involved in shaping people and culture journeys across fast-growing organizations.