Want a playbook for turning slow seasons into growth? We sit down with Tony from Villa Property Inspections to map out practical ways inspectors expand beyond a standard SOP without losing credibility or crossing ethical lines. From balcony inspection mandates in California to ADA accessibility assessments and commercial proposal tactics, Tony breaks down how the right credentials open doors—and how to present them so clients stop haggling and start booking.

We dig into why maintaining a contractor’s license or earning ICC certifications can change your posture in any room, especially with engineers and commercial brokers. You’ll hear how a formal proposal—cover, scope, methodology, resume, qualifications, and then price—can “topple the fraction” of buyer expectations and borrow trust from respected organizations. We also tackle the fear of liability head-on, outlining how insurance, clear scope, and rigorous documentation keep risk in check while you expand into mold, balcony, or specialty inspections.

For inspectors squeezed by stagnant pricing, we outline a path to higher margins and better exit value: recurring maintenance plans. Think filters, gutters, caulking, dryer vents, vegetation trimming—simple tasks that create ARR and MRR while staying clear of transaction conflicts. Add in regional services like wildfire home hardening backed by NFPA-aligned training, and you’ve got a diversified, resilient business that wins in any cycle. If you’re ready to build beyond the SOP, stack value, and turn credibility into contracts, this conversation shows you where to start and how to scale.

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*The views and opinions expressed in this podcast, and the guests on it, do not necessarily reflect the views and opinions of Inspector Toolbelt and its associates.