The Revolutionary Tribes podcast continues this week, featuring Andrew Gordon. Andrew is the chief experience officer at Open Door Dental, a nationally affiliated dental network. He served as the Chief Operating Officer, with overarching responsibility for the entirety of the company's operational activities and expansion endeavors, including various key areas such as recruitment, analytics, and marketing. He currently oversees the patient experience and brand management.

In this conversation, we discuss Andrew’s career journey from hotel and restaurant management to the dental world and his experience building a successful business over time with patience. We further dive into the importance of enjoying the journey on the path to success. At the end of today’s conversation, Andrew shares how he works with his associates, partnership issues they had to face while growing up, and more.

[04.25] Andrew’s story – Starting the conversation, Andrew explains how he got into dentistry and what they’ve done specifically to become successful.

[09.00] Making money – It takes time to build a successful business. You have to think about the long game and trust the process.

[15.21] The system - You have to grow as an organization in order to test or build a system.

[17.36] The journey – If you and your team are enjoying the journey, then you’re going to build a fantastic product to be able to take to people.

[23.00] Associates – Andrew shares how he works with his associates.

[29.53] Issues - Andrew shares the issues they had with partnerships while growing fast as a company.

[35.16] Advice – Andrew’s advice about working with partners

 

Resources

Connect with Andrew

LinkedIn - linkedin.com/in/andrew-gordon-27bb07176/