Revtribes Podcast

Today, let's dive into the world of dentistry with Jeffrey Tomcsik, the CEO of Grand Dental Group. With over eight locations in the greater Chicago area, Grand Dental Group stands as a beacon of excellence in multi-specialty dental care.

In this episode, Jeffrey shares invaluable wisdom on managing the delicate balance between growth and maintaining quality, emphasizing the importance of setting measurable markers beyond mere financial metrics. Drawing from his years of experience, Jeffrey provides a refreshing perspective on resisting the allure of rapid expansion driven solely by peer pressure, urging fellow entrepreneurs and leaders to prioritize culture, patient satisfaction, and employee well-being. Join us as we explore the journey of Grand Dental Group, learning valuable lessons in leadership, strategic growth, and legacy-building along the way!

[00:48] From Educator to Dental Business Maven: Journey into DSOs and Grand Dental

[03:17] A Focus on Quality over Quantity with Grand Dental

[06:03] Building Trust, Maximizing Potential

[08:59] Strategies for Maintaining Leadership Capital

[26:14] Lessons Learned in Leadership

[30:05] Balancing Talent and Values

[32:46] A Model for Strategic Growth and Investment

[34:50] Prioritizing Purpose and Quality over Quantity

Resources:

Connect with Jeffrey Tomcsik:

LinkedIn: linkedin.com/in/jeffrey-tomcsik

Website: granddentalgroup.com/

Welcome to today's episode featuring Gary Bird, an entrepreneur, founder of SMC National, marketing expert, mastermind leader, growth coach, and podcaster. Throughout the conversation, Gary shares how he navigated the complexities of building successful businesses while honing his leadership skills. He also highlights the significance of creating systems and processes to foster a thriving organizational culture while emphasizing the importance of tracking progress and feedback. Join us as we explore Gary's journey of self-discovery and leadership development and gain valuable lessons to empower you on your path to success!

[00:27] From Accidental Entry to Strategic Success: A Journey into Dentistry and the Birth of SMC National

[05:20] Navigating Turbulent Waters: How SMC National Weathered the Storm and Emerged Stronger Than Ever

[07:53] How SMC National Transformed Adversity into Excellence During the COVID Era

[16:33] Tough Decisions to Preserve Company Culture

[22:44] Strategies for Systematizing Culture Creation and Tracking Success

[37:07] Lessons in Leadership: Embracing Humility and Self-Awareness

Resources:

Connect with Gary Bird:

LinkedIn: linkedin.com/in/thegarybird/

Website: thegarybird.com/

SMC National: smcnational.com

Learn how to navigate complex organizational changes, empower teams, and optimize outcomes through strategic planning, stakeholder involvement, and fostering a culture of adaptability and growth. Gain practical strategies for driving meaningful change in your organization!

Join Dave Salciccioli, Chief Strategy Officer at Singing River Dental Partners, as he shares invaluable insights on change leadership in Dental Service Organizations (DSOs). With extensive experience and a demonstrated history of strategic leadership, Dave leverages industry insights to foster growth and innovation. Also, his passion for coaching and consulting enables him to empower individuals and teams to thrive within the dynamic dental industry landscape, driving excellence and success beyond conventional boundaries.

[00:59] From Pastoral Paths to Dental Transitions: A Journey of Strategy and Change Leadership

[05:58] Frameworks and Curiosity in Organizational Diagnosis

[11:17] Synthesizing Strategy: Organizational Alignment and Execution

[16:34] Embracing Boredom: Sustaining Success in Organizational Growth

[22:21] The Change Leadership Process: From Vision to Execution

[31:51] A Must-Have Skill for Future Success

Resources:

Connect with Dave:

LinkedIn: linkedin.com/in/dave-salciccioli

Mentioned in the episode:

The Five Dysfunctions of a Team: A Leadership Fable: amazon.com/Five-Dysfunctions-Team-Leadership-Fable

Leading change: amazon.com/Leading-Change-New-Preface-Author

Change: How Organizations Achieve Hard-to-Imagine Results in Uncertain and Volatile Times: amazon.com/Change-Organizations-Hard-Imagine-Uncertain

Accelerate: Building Strategic Agility for a Faster-Moving World: amazon.com/Accelerate-Building-Strategic-Agility-Faster-Moving

Crossing the Chasm, 3rd Edition: Marketing and Selling Disruptive Products to Mainstream Customers: amazon.com/Crossing-Chasm-3rd-Disruptive-Mainstream

Elijah Desmond is a dynamic figure in the dental industry, renowned for his innovative events like Dental Festival and Smiles at Sea, offering dental professionals opportunities to learn, connect, and enjoy. Moreover, he is the innovative mind behind Dental Pitch, an event connecting investors and companies in the dental industry. Also, with a background as an international motivational speaker, DJ, and emcee, Elijah brings contagious energy and expertise to every event, making him a sought-after figure in dentistry's vibrant community.

Join us as we navigate the highs and lows of entrepreneurship, celebrate the power of genuine connections, and learn valuable lessons from Elijguest's journey in fostering inclusive and supportive environments within the dental industry and beyond.

[01:21] From Dental Tank to Dental Pitch: The Evolution of Entrepreneurial Investment

[04:10] Revolutionizing Dental Practices through Authenticity and Innovation

[08:46] Backstage Mastermind: Elevating Dental Entrepreneurs through Collaboration and Confidentiality

[13:02] Beyond the Bar: Finding Joy and Connection in Sober Social Spaces

[16:58] The Power of Integrity, Kindness, and Connection

[24:03] Embracing the Weird: Building Authentic Connections through Vulnerability and Uniqueness

[31:45] Staying Power: Finding Your Tribe and Embracing Discomfort for Growth

[36:12] From Identity Crisis to Pure Giving: Navigating Entrepreneurial Challenges

[43:44] Building Communities of Support and Inclusion

Resources:

Connect with Elijah:

LinkedIn: linkedin.com/in/elijahdesmond/

Website: dentalpitch.net/

Mentioned in the episode:

Laura Nelson: linkedin.com/in/laura-nelson-rocks/

How the Mighty Fall: jimcollins.com/books/how-the-mighty-fall.html

Discover the revolutionary approach of applying the Capability Maturity Model to dentistry, revolutionizing front office efficiency through outsourcing and AI, and navigating the challenges of building a thriving dental practice from the ground up. Whether you're a seasoned entrepreneur or a newbie seeking inspiration, today's conversation with Sunil Eamani offers profound advice on building sustainable partnerships, leveraging marketing strategies, and maintaining a hyper-customer focus.

Sunil Eamani is an instrumental force behind Todays Dental Partners, a groundbreaking dental partnership organization founded in 2017 by Dr. Sreekanth Emani. It is a dental partnership organization that collaborates with dentists seeking to concentrate on clinical aspects while delegating operations management, marketing, HR & Legal, Finance & Accounting, and more. Beginning with its flagship dental office in Cayce, South Carolina, the venture gained momentum when Dr. Sreekanth and Sunil united forces in 2018. Their collective goal was to optimize the unit economics of their enterprise. Through collaborative efforts, the brothers have finely tuned the art and science of operating a prosperous dental practice, showcasing their commitment to excellence and innovation in the field since the establishment of Todays Dental Partners.

[00:50] From Dental Struggles to Entrepreneurial Triumph: A Journey of Partnerships, Challenges, and Diversification

[10:46] From Curtains to Crowns

[14:20] MBA Insights: Bridging Business Structures - From Textiles to Dentistry

[16:43] Capability Maturity Model in Practice Management

[19:21] Focus on Dentists, Patients, and Sustainable Partnerships

[24:11] Revolutionizing Front Office Efficiency: Outsourcing, AI, and the Future of Dental Patient Management

[32:52] Insights and Advice for New Entrepreneurs

Connect with Sunil:

LinkedIn: linkedin.com/in/dipesh-patel

Website: linkedin.com/in/sunil-eamani

From the meticulous process orientation to fostering a culture that elevates teams, today's episode delves into the intricacies of building and selling businesses. Uncover the challenges of leadership, the delicate balance between strengths and weaknesses, and the transformation from a process-focused individual to a leader with a heightened emotional quotient. Discover valuable lessons on entrepreneurship, culture creation, and the perpetual pursuit of growth, offering a glimpse into the highs, lows, and pivotal moments in the evolving landscape of DSOs with Brandon Halcott.

Brandon, the President and co-founder of Tru Family Dental, leads a dental support organization spanning the Midwest, operating offices across Michigan and Illinois. Having graduated with honors from the University of Chicago, Brandon furthered his education by obtaining an MBA from Harvard Business School.

[02:28] From Windshields to Smiles: A Non-Clinical Journey into the Dental Industry

[10:00] The Six-Month Blueprint for Operational Excellence

[13:39] Common Threads in Dental Practices

[18:50] Profitability and Progress: The Vital Scorecard for Dental Success

[23:24] Evolution of Leadership: From Process-Driven to Emotionally Intelligent

[29:16] World-Class Leadership by Embracing Strengths and Navigating Weaknesses

[31:27] The Challenges of Building a DSO

[38:32] Crafting a Culture of Success: The Crucial People-Centric Blueprint for New Entrepreneurs

[40:41] Learning from Missteps: Blind Spots in Cultivating Workplace Culture

Resources:

Connect with Brandon:

LinkedIn: linkedin.com/in/bhalcott

Website: tfdsterlingheights.com/

In this episode, we are privileged to be joined by the visionaries behind Acorn Dentistry for Kids, including Dr. Tim Richardson. Together, they dive into the challenges and triumphs of cultivating a thriving dental organization, focusing on the integral role coaching plays in their leadership approach. From the nuances of recruiting the right doctors to the evolving landscape of dentistry, our guests candidly share their experiences and lessons learned. Join us for a deep dive into the world of dental leadership, team dynamics, and the quest for excellence in patient care.

[01:19] From Managerial Burnout to Clinic Coaching: A Transformative Leadership Journey

[07:00] Breaking the Mold: Shifting from Conditioning to Coaching in Workplace Dynamics

[11:06] Coaching Challenges: Lessons Learned from Overcoming Overcorrection and Aligning Team Dynamics

[18:01] The Intersection of Personal and Professional Coaching for Team Success

[21:08] Scaling Success: Prioritizing Culture, Coaching, and Trust in Organizational Growth

[30:38] Navigating the Future: Balancing Doctor Engagement and Leadership in Evolving Healthcare Environments

[35:43] Cultivating Leadership: Nurturing Doctors to Embrace Team Captain Roles in Healthcare Environments

[37:24] Identifying Red Flags and Building a Cohesive Dental Team

Resources:

Connect with Acorn Dentistry for Kids:

Website: acorndentistryforkids.com/

Welcome to another compelling episode where we delve into the strategic expansion journey of My Community Dental Centers (MCDC) with our esteemed guests, Dr. Deborah Brown, Chief Executive Officer, and Curtis Swogger, Chief Operations Officer.

Dr. Brown, an accomplished healthcare executive, assumed the CEO role in 2018, bringing a wealth of experience in oral health, non-profit management, and government-sponsored healthcare services. Board-certified in Healthcare Administration and Compliance, Dr. Brown has played pivotal roles in organizations such as WellCare Health Plans and Ocean Health Initiatives.

Curtis Swogger, the COO since 2019, has contributed over 20 years of leadership in multi-unit management within privately held and private equity-backed dental organizations. His passion lies in developing high-performance teams, particularly in serving vulnerable populations.

In this episode, our guests discuss the critical shift from managing 20 to 30 dental locations, emphasizing the importance of a bottom-up approach, culture committees, infrastructure readiness, and strategic alignment. Join us as we explore the nuances of this expansion journey, offering valuable lessons and wisdom for organizations aiming to grow strategically and sustainably.

[00:53] The Evolution of MCDC - A Journey from Vision to 30+ Locations

[06:03] Personal Journeys that Drive MCDC's Mission

[08:46] Operational Insights: The Hybrid Landscape of Dental Care

[11:15] Scaling Challenges in Public Health Dentistry

[14:08] More Than a Job, It's a Community

[17:14] Turning Feedback into Action

[20:30] Transforming Culture

[25:02] The Genius of MCDC's Culture Committee and its Impact on Onboarding, Employee Experience, and More

[32:38] Strategic Expansion: Transition from 20 to 30 Locations with Wisdom and Alignment

Resources:

Connect with Dr. Brown and Curtis:

LinkedIn: linkedin.com/in/deborahebrownfache/

LinkedIn: linkedin.com/in/cswogger/

Website: mydental.org/

Jason Champagne, Founder of Juniper Services and the Founder/Consultant at Vitality Consulting Strategies joins this episode, unraveling the complexities of scaling a dental business, managing burnout, and fostering effective leadership at the practice level. Jason has dedicated his career to empowering driven dentists to become visionary leaders. Moreover, his passion lies in managed dental group practice, where he has become a trailblazer in implementing strategies that foster professional and organizational success. From working with family members to navigating leadership dynamics, Jason shares candid stories and practical approaches throughout today's conversation. Also, Jason provides valuable lessons on teamwork, leadership, and the ever-evolving landscape of modern dentistry.

[00:55] Jason's Journey in Building Juniper Services

[15:58] Navigating Family Dynamics in Dentistry

[22:21] Behind the Burnout: Scaling Challenges, Leadership Struggles, and the Pursuit of Renewed Purpose

[25:24] Strategies in Balancing Clinical Excellence with Team Development

[29:24] Leadership Challenges in Dental Practice Growth

[33:07] Dental Partnerships with Humility and Flexibility

Resources:

Connect with Jason:

LinkedIn: linkedin.com/in/jason-champagne

Dr. Larry J. Moray, a distinguished figure in orthodontics and the President/Founder of MyOrthodontist, features in today's episode. Dr. Larry's journey into dentistry began with a unique background in neurobiology, leading him to complete dental training at the University of North Carolina (UNC). His career spans teaching at the VCU/MCV School of Dentistry, managing the hospital dental clinic in Virginia, and culminating in the establishment and growth of MyOrthodontist, which now boasts 14 offices serving communities across North Carolina. Dr. Larry's life philosophy, centered on savoring life's diverse experiences, shines through in his approach to orthodontics, mentoring, and fostering a patient-centric legacy. Join us as we tune in to glean valuable insights from Dr. Larry's wealth of experience and visionary leadership!

[03:45] Leading by Example: Dr. Larry's Philosophy in Dentistry and Entrepreneurship

[09:36] Cultivating Excellence: Mentoring and Clinical Collaboration

[17:02] Building Bridges: Bilingual Dentistry and Team Empowerment

[25:15] Empowering Excellence: Doctor Collaboration and Leadership in Dentistry

[30:46] Navigating the Modern Dental Landscape: Challenges, Culture, and the Future of Dentistry

[36:33] Retirement Redefined: Crafting a Lifestyle of Freedom, Family, and Lasting Legacy

Resources:

Connect with Dr. Larry:

LinkedIn: linkedin.com/in/larry-j-moray

Website: myorthodontistnc.com/