In this episode of the Hospitality Leadership Podcast, Andy Jones discusses the critical issue of employee engagement in the hospitality industry, emphasizing the role of effective leadership and communication.

Drawing insights from recent Gallup reports, Andy addresses the challenges of engaging younger workers and provides actionable strategies for leaders to create a compelling vision and foster a culture of engagement.

By enhancing communication through regular team meetings and one-on-ones, hospitality leaders can improve employee satisfaction and deliver exceptional guest experiences.

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