Johnny dives further into his job and the shocking news that his mentor, fellow ASM, friend, & brother leaves the company because of this boss. Johnny realized that things would change forever after that, how bad would it get he wasn't sure, but he knew that something would happen. He discusses how she wanted to be the most well liked, and how far she would go to make sure everything in the building went through her. Johnny discusses how their always was a divide between her and every manager that was ever had at this location. Johnny discusses the challenges of being the only manager that really enforced anything, and how if their is not accountability at the top things will end in disaster. He talks about how the boss made sure everyone knew she was always "right" and why Johnny decided to stand up and try to hold her accountable, because of the hypocrisy that was shown by her. He knew this could end bad, but he did not want another ASM to have to deal with having to deal with all the struggle he had to face on a daily basis.