Digital transformation isn’t a replacement for high-touch sales and lead nurturing, but those critical functions become easier with automation and AI handling backend processes. It all has to come down to end-user experience.

Shelby Skrhak speaks with Nicole Dziedzic, director of customer success, and Peter Graber, category leader for Cisco, both of Ingram Micro, about:

• Digital transformation at Ingram Micro
• How Cisco ties into transformative initiatives
• Why the post-sale-sale is critical as digital transformation increases

To join the discussion, follow us on Twitter @IngramMicroUSA #B2BTechTalk

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