In the kickoff episode, host Doug English welcomes Jim Gowan, former chief officer of sales and marketing at CUNA Mutual and former chief operating officer at Credit Union 24. In the episode, Doug and Jim introduce the show and discuss how it can help credit union executives retain top talent, meet members’ evolving needs, strategically balance personal finances and professional objectives, and more.

Listen now to hear Doug and Jim’s credit union backgrounds, upcoming topics, and how the industry has evolved and will continue to change.