True Grime Stories

How Katherine Banks Spent Wisely to Grow Her Cleaning Business


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"The universe is going to test you to see how badly you want it. When it gets tough, it’s not punishment — it’s a test. Rise to it." — Katherine Banks

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Episode Summary:

What do interior design, hair salons, and hospital construction have to do with building a thriving cleaning business? Everything — if you’re Katherine Banks. In this episode, Katherine shares how she transformed a search for flexibility and freedom into a growing cleaning business with 10+ technicians in just under two years. Learn what it really takes to grow, what mistakes to avoid, and why investing in your hiring process is non-negotiable.

Key Topics:

  • Transitioning careers with intention (from design to hair to cleaning)
  • Building a scalable business with a vision to become an absentee owner
  • Navigating the daily “grime” of staffing and team building
  • Smart investments in hiring and tracking technician success
  • Using hiring metrics to improve retention
  • Leadership lessons from CBF and creating a workplace of value
  • How to overcome ghosting and hiring frustrations with strategy
  • Why your ad spend matters more than you think

Guest’s Information:

Katherine Banks

Founder & Owner, Best Day Housecleaning

Geneva, IL

🌐 Website: www.bestdayhousecleaning.com

📺 Youtube: https://www.youtube.com/@BestDayHousecleaning

📸 Instagram: @bestday_housecleaning

Katherine is building a reputation for excellence in the Geneva, IL community with a focus on company culture, employee retention, and scalable systems. As a CBF member, she's growing a cleaning company that not only delivers top-tier service but also aspires to become one of the best places to work.

Connect with Jeannie:

  • Website: jeanniehenderson.com
  • Facebook: https://www.facebook.com/JeannieHendersonConsulting/
  • Instagram: https://www.instagram.com/jeanniehenderson
  • Linkedin: https://www.linkedin.com/in/jeanniehenderson


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True Grime StoriesBy Jeannie Henderson

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