Takeaways:

• Charlie Davey of Leading Edge Group emphasizes the importance of community support for independent retailers during the pandemic, highlighting the need for consistent communication and engagement.
• The increase in online shopping has significantly impacted regional retailers, with those equipped for online sales outperforming their peers by as much as 40%.
• Leading Edge Group has implemented a central marketplace to streamline stock information, aiding members in sourcing products more efficiently during supply chain disruptions.
• As we approach the holiday sales period, retailers face challenges such as stock shortages and the need to secure products early to meet consumer demand.
• Charlie predicts a surge in consumer enthusiasm for in-store shopping post-lockdown, alongside ongoing challenges related to technology supply chains affecting product availability.
• The focus for 2022 will be on enhancing member services, improving digital engagement, and navigating the evolving retail landscape to better support independent retailers.