LTV with Kyle Racki

How Lifetime Loyalty with Employees Propels Your Company Forward | Ep. 25

05.04.2017 - By Kyle Racki from ProposifyPlay

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Lee Caraher has a lot of experience building companies, and hiring and managing talent. She has worked for large agencies, managing 500+ employees, and is founder and CEO of her own agency, Double Forte. Lee started to develop her approach to hiring, and keeping, great talent during the dotcom boom of the late 90’s. “At that time, if you had a pulse you got a job. It seemed like every day someone would show up and say, ‘I got another offer from so-and-so’ and we were expected to counter. It was exhausting,” says Lee. But one day, Lee stopped countering, saying instead, “Good Luck! Hope that goes well. And I hope you come back here.” She decide from then on to take all the money the company was spending on countering and invest it into the employees who weren’t looking for new work. “When I stopped countering, people stopped leaving.” In this interview, Lee shares her views on keeping great talent, why you need millennial employees, and the concept of the ‘Boomerang Principle”. Article: https://www.proposify.biz/podcast/how-lifetime-loyalty-with-employees-propels-your-company-forward Youtube: https://www.youtube.com/watch?v=DD9K7Llv664

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