The ActivateCX Podcast

How Margin and Regulations will Change the Future of Fintech


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OUR GUEST...Basile Senesi is the CRO of Arc.tech, a leading FinTech firm, empowering startups with modern financial products

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TO BE SURE...Fintech is a vertical disruptor, bringing radical change and transformation in the Financial Services space. The changes are pushing the boundaries of regulation, security, privacy, and customer experience. 

FIND OUT...how Basile and Frank (Your Host from Arroyo360) view the changing Financial Services vertical from the Fintech Perspective. Why the tension between achieving sustainable margins and regulatory compliance pose an obstacle that must be overcome.

WHAT IF...your Financial Services business is struggling with CX change, what technologies to buy, how to light up your culture with customer centricity. Then you need guidance and proven frameworks, combined with your inside knowledge and feel for your business. 

TAKE AWAY...Expect to learn what you would from experienced business and digital transformation practitioners. Understand how employing new technologies like AI and staying on point with culture and customer Experience can lead to building a more competitive and sustainable business.

Extra Stuff:

Learn more about the ActivateCX Framework → https://activateCX.arroyo360.com/ActivateCXtoday

ALSO, WE WOULD LOVE YOUR SUPPORT!!   * / activateCX@arroyo360


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The ActivateCX PodcastBy Frank Rogers