Microsoft is mobilizing generative artificial intelligence technology to address the access to justice gap in the United States. In partnership with the Northwest Immigrants Rights Project (NWIRP), they have built a collaborative initiative, ‘LUZ,’ to streamline and scale the DACA renewal process for Dreamers. The City Bar Presidential Task Force on AI and Digital Technology’s Ray Brescia hosts Malou Chávez, Executive Director of the Northwest Immigrants Rights Project (NWIRP), and Microsoft’s Global Pro Bono Manager Adrian Palma and UX/UI designer Amae Kurre to talk about the access to justice gap that inspired the project, the role of tech in making legal services more efficient, and the essential nature of human oversight in AI-driven legal processes.

Want to learn more about how AI and digital technology are being mobilized to close the digital divide in access to justice? You can access the City Bar’s Artificial Intelligence Institute on demand: https://bit.ly/4j3lCYQ Visit nycbar.org/events to find all of the most up-to-date information about our upcoming CLE programs and events as well as on-demand CLE content.

01:19 The Evolution of Legal Technology

01:55 Introduction of ChatGPT and Generative AI

03:17 The Impact of AI on Legal Services

03:45 Microsoft's Pro Bono Initiative: LUZ

05:02 Challenges Faced by NWIRP

07:50 The Role of Technology in Legal Clinics

13:28 The Development and Design of LUZ

24:48 Human Oversight and AI Integration

26:26 Scaling the Initiative and Future Prospects

42:48 Addressing Concerns and Ensuring Security

48:28 Final Thoughts and Call to Action