Welcome back to the final 'Behind the Scenes' episode from the Rock Hill store opening series of Stories from the River. In this episode, we hear the final words of wisdom from various Memory Makers in the Visual Impact, Visual Operations, and Merchandising departments share their experiences and insights into what makes a truly collaborative and successful new store opening setup.

Robert Hayes describes his transition from a moving company to the retail industry, while others, like Amy Hayes and Shelby Hill, recount their previous roles and how they have evolved through participating in store setups. The team reflects on the challenges and learning processes involved in these large-scale operations, emphasizing how they have grown and improved efficiency over time. Store openings have become more streamlined and organized.

Each Memory Maker highlights the importance of teamwork, detailed planning, and the collective effort across multiple departments required to set up a store. Erin Reavis recalls some of the logistical hurdles, such as managing significant amounts of trash, and stresses the value of thorough preparation. They share their advice for successful store openings, which includes having a motivated team, careful planning, and recognizing the worth of every individual involved. They express their appreciation for the collaborative spirit and the commitment to excellence that characterizes Broad River Retail.

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