On this week’s Priorities podcast, North Carolina’s chief data officer shares her state’s “journey” developing an enterprisewide algorithm that’s helping to unify data efforts.

https://statescoop.com/nascio-2023-state-award-winners/

Later on the podcast, Mark Smith, the chief information officer at the Ohio Department of Job and Family Services, explains how replacing a paper-based internal process for requesting system access with a digital one is reducing errors and saving time.

https://statescoop.com/nascio-names-finalists-of-2023-state-it-recognition-awards/

In the news this week:

New York State has hired its first chief customer experience officer.

https://statescoop.com/new-york-first-chief-customer-experience-officer/

Philadelphia city government officials say they were hit by a cyberattack in May.

https://statescoop.com/philadelphia-city-health-data-cyberattack-orange-county/

Nonprofit civic tech group U.S. Digital Response is leading a new initiative to assist state and local government agencies hire and retain staff with digital skills.

https://statescoop.com/state-local-government-workforce-usdr/

The Priorities Podcast is available every Thursday.

Listen more here.

https://statescoop.com/show/priorities/