Convenience Matters

How On-Site Digital Communications Help Grow Sales - Episode 458


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Rutter’s has redefined its customer experience so its foodservice offer can best resonate with customers, whether they are refueling or shopping inside the store.

Hosted by:

Jeff Lenard

About our Guests:

Phil Santini, Senior Director of Advertising & Food Service, The Rutter’s Companies

Phil oversees the York, Pennsylvania-based convenience-store chain’s foodservice program and is also in charge of the company’s advertising department. Prior to joining Rutter’s, he played a pivotal role in launching the QSR program at the Tin Building in New York City with world-renowned Chef Jean-Georges Vongerichten. Phil also served as the general manager for Eataly, overseeing operations across nine locations and contributing to the development of QSR concepts.

Rick Sales, President, Abierto Networks

Rick is founder and president of Abierto Networks, a leading digital engagement solutions provider focused on the convenience store and convenience foodservice retail industries and used in more than 4,000 locations across the country.

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Convenience MattersBy National Association of Convenience Stores

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