Can you run a business where you have no background on it? How do you scale that business? In this episode, Jon Smith shares his journey of how one entrepreneur is scaling a multi-unit Club Pilates Empire with zero background in Pilates. The large demographic that Club Pilates serve is a huge factor in their growth. The more people with experience you get involved in your business can be your determiner in success. Jon mentions for general managers to be successful, they must have the sales arm and the ability to manage a process and people. Dive in for all of these and more!