The Dose

How One Health Center Treats Patients as Partners


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Put yourself in the shoes of a person diagnosed with diabetes. You have to cope with a new medical reality. To make matters worse, your doctor keeps saying, “stop eating this” and “you can’t eat that.”

What if instead you went to a health center where a team of caregivers – including a nutritionist – asked what your favorite food is, and found a way for you to eat a healthier version?

The team at Stephen and Sandra Sheller 11th Street Family Health Services in North Philadelphia take this approach. In the latest episode of The Dose, Shanoor Seervai speaks to 11th Street’s executive director Roberta Waite, and the Commonwealth Fund’s Sarah Klein, about what makes the health center extraordinary.

From offering a wide range of creative arts therapies, like yoga and dance, to consulting patients about everything (including the color of the walls), 11th Street aims to be a place where people go to be healthy, not just when they’re sick.

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The DoseBy The Commonwealth Fund

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