Patients consider themselves to be consumers of healthcare, and they expect a consumer-like experience with their physician’s office. Yet, many practices do not have a so-called “digital front door.” The bottom line is that provider adoption of digital access is synonymous with patient retention. Practices need to know how to meet patient expectations to protect patient panels and grab the Golden Ring of revenue.

In today's episode, you can gain insights on this issue directly from industry research expert Dustin Cragun, VP of Revenue Cycle from KLAS. Working with thousands of healthcare professionals and clinicians, KLAS gathers data and insights on software, services, and medical equipment to deliver timely reports, trends and statistical overviews.

Join us as Dustin discusses why digital access is essential to retaining patients and protecting revenue.

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