A small imaging center uncovered hidden waste in patient access when scheduling workflows didn’t match their tech stack. By streamlining tools, cutting manual steps, and aligning technology with real staff processes, they saved FTE hours, improved throughput, and reduced bottlenecks that drive revenue loss in imaging centers across the U.S.

Over 70% of imaging centers still depend on manual referral, scheduling, and prior auth processes—slowing care and straining staff. In this episode, Stuart Newsome, CPCO, VP of RCM Insights at Infinx, shows how AI agents powered by generative AI are transforming radiology operations. See how these “invisible coworkers” integrate with RIS, PACS, and EHRs to automate tasks, improve efficiency, and deliver real results.

Brought to you by www.infinx.com

When it comes to managing denials, scale isn’t just about staffing—it’s about intelligence. In this episode, we explore how AI, predictive analytics, and custom work queues are helping revenue cycle teams work smarter and recover more.

Sometimes it’s not the payer or the process—it’s your partner. This fast episode unpacks how weak vendor SLAs and poor integration can trigger a revenue delay spiral that stalls cash flow and frustrates patients.

Modernizing radiology intake means more than sending documents to Epic—it’s about building accuracy into the process. Learn how AI-powered document capture uses HL7 ORM mapping to handle multi-patient faxes, duplicates, and poor-quality images, with a phased rollout that keeps data clean and workflows running smoothly.

Brought to you by www.infinx.com

Navaneeth Nair, Chief Product Officer, and Jonathan Aguiar, Senior Solutions Engineer, share how embedding AI driven prior authorization directly into the EHR keeps providers in their familiar workflow while giving supervisors and leadership complete operational visibility. Discover how digital and human agents work together behind the scenes to accelerate approvals, prevent denials, and adapt to changing payer requirements.

Some denials don’t follow the rules—and that’s exactly the problem. This episode explores why edge-case denials expose system vulnerabilities and how smarter design thinking can prevent silent revenue loss.

Many hospitals lack real-time visibility into front-end revenue cycle metrics like prior auth status and registration accuracy. This episode explores how closing that visibility gap can reduce denials, improve staff performance, and drive better financial outcomes.

Brought to you by www.infinx.com

Pratik Gaykar shares how the Centers of Excellence team improves efficiency, ensures quality, and partners with internal teams to transform client experiences and drive margin improvements. From automation initiatives to handling escalations and supporting product development, the team plays a key role in shaping smarter revenue cycle solutions.

Not every metric belongs in an exec report. These are the KPIs your billing staff actually act on—and why they’re the key to improving denial rates.