Revenue cycle metrics can reveal far more than days in A/R, cash collections, or cost to collect. In this episode, Jon Vitiello, SVP & CFO at St. Luke’s Health, joins Stuart Newsome to discuss how CFOs interpret RCM signals, separate operational noise from financial risk, and use revenue cycle insight to guide strategy, investment, Medicare Advantage response, and patient access performance.

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Health systems are under pressure from workforce shortages, rising denials, aging A/R, charge capture leakage, and revenue integrity gaps that are often hiding across both acute and ambulatory operations. In this RCMinutes episode, we preview the themes behind the Infinx Healthcare Revenue Cycle Thought Leadership Executive Forum in Chicago and explore why leaders need a more collaborative, enterprise-wide approach to finding and protecting revenue.

Denial management matters, but it often begins after revenue has already been delayed or put at risk. This RCMinutes episode explains why preventing revenue loss requires looking upstream, spotting patterns earlier, and fixing the process issues that create avoidable denials in the first place.

AI-enabled charge capture can reduce manual work, but the real value comes when technology and billing expertise work together to improve accuracy, speed, and claim quality.

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Charge capture issues often hide in plain sight, creating recurring revenue leakage across departments, payer contracts, documentation, and billing workflows. In this episode, Sean Dennehey and Jason Adams of Infinx discuss how a full claims review, clinical validation, reimbursement modeling, and long-term implementation support can help organizations uncover missed revenue and strengthen charge reconciliation.

A/R follow-up often looks productive on the surface, but claim touches do not always lead to claim movement. In this RCMinutes episode, we look at why clear next actions matter, how vague follow-up creates rework, and how better workflow discipline can help teams move accounts toward resolution instead of just another note.

HFMA Annual will be full of vendors, platforms, consultants, AI tools, automation promises, and revenue cycle solutions. This pre-HFMA Office Hours panel will help healthcare finance and revenue cycle leaders think through the business problems driving this year’s conversations, the questions worth asking, and how to separate proven strategy from market noise.

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In this episode of Revenue Cycle Optimized, Christina Harkins, Director of Customer Success at Infinx, discusses how prior authorization workflows can be optimized through automation, custom queues, workflow discovery, and ongoing operational support. She explains how the right mix of AI, human oversight, reporting, and implementation planning can reduce manual work, prevent avoidable denials, and improve revenue cycle performance.

Aged A/R is often treated like one large problem, but every aging bucket tells a different story about collectability, payer behavior, and operational gaps. In this RCMinutes episode, we look at how smarter segmentation, AI-driven payment propensity, recoverable value, and workflow orchestration can help teams prioritize the accounts most likely to produce results.

The Rural Health Transformation Program brings $50 billion in federal funding to states over five years, but the real question is whether temporary funding can create lasting operational change. In this episode, Scott Cook, VP of Business Development at Infinx, joins Stuart Newsome to discuss what rural providers should understand about the program, the state-by-state variability, and the operational realities behind applying for and sustaining these funds.

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