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How Sarovar Hotels Is Redefining Indian Hospitality!
In this episode, Jatin Khanna, Senior Leader at Sarovar Hotels, sits down for a deep, honest conversation on how Indian hospitality is evolving beyond luxury labels. From mid-market hotels and tier-2 city growth to AI, sustainability, hotel margins, guest experience, and why humans still matter more than tech, this episode breaks industry myths and reveals what really happens behind the scenes.
Jatin shares insights from 25+ years in hospitality, stories from travelling across India, why 75–83% of hotels operate in economy & mid-market, and how Sarovar is balancing affordability, comfort, sustainability, and emotional guest experience at scale.
If you love travel, business stories, hospitality insights, or how India is changing, this episode is for you. Watch till the end for a powerful take on what will truly make Indian hotels world-class in the next decade.
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By HT Smartcast originalsIn this episode, Jatin Khanna, Senior Leader at Sarovar Hotels, sits down for a deep, honest conversation on how Indian hospitality is evolving beyond luxury labels. From mid-market hotels and tier-2 city growth to AI, sustainability, hotel margins, guest experience, and why humans still matter more than tech, this episode breaks industry myths and reveals what really happens behind the scenes.
Jatin shares insights from 25+ years in hospitality, stories from travelling across India, why 75–83% of hotels operate in economy & mid-market, and how Sarovar is balancing affordability, comfort, sustainability, and emotional guest experience at scale.
If you love travel, business stories, hospitality insights, or how India is changing, this episode is for you. Watch till the end for a powerful take on what will truly make Indian hotels world-class in the next decade.