Strategies for Managing Conflict as a Project Manager

Ever felt overwhelmed when shouted at as a project manager? In this episode, discover effective strategies to transform explosive situations into opportunities for building trust and respect with your team. Learn how to stay calm, maintain professionalism, and navigate difficult conversations with ease. Host E.D. shares personal experiences and actionable insights developed over a decade in project management. Gain valuable tips, from controlling your emotions to proposing immediate solutions, to thrive in challenging moments and enhance your leadership skills.

00:00 Introduction: Handling Explosive Situations

01:00 Personal Story: Facing a Challenging Stakeholder

03:15 Strategy 1: Staying Calm and Controlling Emotions

04:58 Strategy 2: Taking It Personal Until It's Not

08:01 Strategy 3: Pausing Before Responding

09:49 Strategy 4: Separating Facts from Emotions

10:56 Strategy 5: Remaining Professional at All Times

13:48 Strategy 6: Discussing Issues Privately

16:06 Strategy 7: Listening Actively

17:02 Strategy 8: Proposing Immediate Solutions

17:45 Bonus Tips: Setting Boundaries and Documentation

19:23 Conclusion: Transformational Thoughts