More and more industries are implementing business texting channels, and among them are warehousing, logistics and supply companies. We recently spoke with Gary Gerson, director of information technology at the Wittichen Supply Company in Alabama, where they have implemented business texting to complement their ERP and help drive HVAC sales. You'll hear the specific ways Wittichen uses texting for business and how texting was instrumental in their response to the coronavirus crisis.

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