MSPs spend a lot of time "in the channel", that is to say, learning from and interacting with both other providers and technology vendors. Yes, MSPs also spend a great deal of time with their clients. But, what I'm talking about today is how non-managed services entities and individuals view the MSP profession.
As with many things "managed services related", there are a lot of misconceptions about MSPs and what they do. It seems we can add cybersecurity "experts" to that list.
Highlights:
Common misconceptions about MSPs
Cybersecurity perspectives on the managed services landscape
How to correct these negative view
Alleged Russian Hacks of Microsoft Service Providers Highlight Cybersecurity Deficiencies (voanews.com)