The pandemic caused a major change to retail tech and the customer experience, from eCommerce, to in-store, to mobile apps. In this episode Erika is joined by retail veteran, Michael LeBlanc, to unpack how these changes worked out. What is the future of retail going to look like, post-pandemic? 

Featuring:    

Michael LeBlanc, Founder, Strategic Advisor, Keynote Speaker and Host at the Remarkable Retail Podcast 

Special appearances by:    
 
Noureddine Talmoudi, Solution Marketing Manager for Workplace at Softchoice 

Alison Clarey, Senior Manager Integrated Go to Market at Softchoice 

Brandon Ram, Director of Talent Acquistion and Candidate Experience at Softchoice 

Braeden Banks, Content Production Lead at Softchoice 
  

The Catalyst by Softchoice is the podcast shining a light on the human side of IT leaders and reframing our relationship with technology.     

Are you a leader in the IT space? Read more on Softchoice’s Innovation Executive Forum, an exclusive, members-only community of over 400 senior IT leaders across North America. 

The Catalyst by Softchoice is the podcast dedicated to exploring the intersection of humans and technology.